Abbots Care launches app to support care worker wellbeing


Abbots Care, a provider of home care services in the South East of England, is set to launch a wellbeing app designed to monitor and support the physical and mental health of its care workers.

Designed in collaboration with Abbots Care co-founder and managing director, Camille Leavold, the Abbots Care Wellbeing app serves to combat feelings of isolation often experienced by care workers, and boost morale.

Set to launch on September 27, the app allows care workers to log how they’re feeling following – or during – a shift, using a pictorial interface, and to communicate with their colleagues; sharing good news, advice on best practice, and praising and supporting one another.

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Leavold, who was recently named the first recipient of the government’s Chief Nurse for Adult Social Care award, said: “We started Abbots Care back in 1995, working as care workers ourselves, so we really understand what it is like to work supporting vulnerable people and just how lonely and isolating it can be at times.”

She added: “Retaining and appreciating our workforce is something really close to my heart, and we hope that the App will help us to support the wellbeing of our care workers.”

Using the app, carers will also be able to browse and engage with a live feed filled with news, images, client feedback, and practical tips; populated by their colleagues’ activity through a share function.

Aside from its day-to-day function, the Abbots Care Wellbeing app allows for users to be rewarded for their activity on the app; bestowing them with bronze, silver or gold tokens which can be redeemed for gift cards, accepted in various high-street stores.

By connecting otherwise disparate care workers, the app is designed to address feelings of anxiety and isolation; creating a community of care workers, able to support, uplift and teach one another.

Charlotte Wishart, a carer at Abbots Care, commented: “The well-being app will be a great asset to Abbots Care. In trialling this app, I was able to see amazing feedback about the good things going on with other staff. I was able to shout out that my colleagues had done something amazing. It boosted morale amongst us knowing that there is a tool that was not only for work but helpful for thoughts and feelings from our personal life to. I cannot wait to see the future of this app and to see the positive effects it has on the carers”.

Tags : Abbots CareappCamille Leavold
Sarah Clarke

The author Sarah Clarke