Abbots Care, a provider of home care services in the South East of England, has launched a new campaign to recognise care staff who have gone above and beyond the call of duty.
The Acts of Appreciation campaign aims to support the wellbeing of employees and boost morale throughout the workforce.
Every month a coordinator from each branch nominates a care worker who has gone above and beyond for their service users or colleagues, and they receive a thank you card, gift, or message of appreciation from everyone at Abbots.
Abbots Care operations director Helen Sinden said: “Abbots Care Ltd is built on family values and we want this ethos reflected in the treatment of our staff. We want them to know the positive impact they are making in the community and how they are transforming lives.
“This comes at a time when the wellbeing of care staff is paramount in the industry and as a care employer we are committed to ensuring our workforce feels supported, appreciated, with access to the right resources.”
Other recent initiatives launched by Abbots Care to support the workforce include employing a new internal customer service team; sending monthly wellbeing newsletters to all staff with resources and advice lines; running monthly zoom meeting for care workers in each area to check on their wellbeing; and running community hubs each week for care workers to drop in and collect PPE, have a cup of tea with their community manager and raise any issues or difficulties they are having.