The Access Group has launched a new online hub to help care providers to identify and monitor people showing symptoms of COVID-19 and reduce spread, should a person delivering or receiving care become infected.
The technology firm, which works with more than 8,000 registered care providers, has also introduced a number of new features to its existing software packages, as well as the free online advice hub, to help the sector to combat COVID-19.
The Access Care Planning platform can be used to create new, specialist COVID-19 observation forms and also add related checks and observations for all care workers to complete in their home care visits.
The data from these observations, captured via the Access Care Planning mobile app by carers, instantly feeds into existing data enabling managers to report on both individuals and all clients collectively, to help identify those showing signs of infection and also trace who that person has recently been in contact with.
By identifying who the original point of contact has also been in contact with, care providers can take any actions stipulated by NHS and Public Health England guidelines including asking people to self-isolate.
Similar functionality has also been added to Access Care and Clinical, Medication Management and Access People Planner, to help providers do all they can to control COVID-19 in all of their care services.
Steve Sawyer, managing director of Access Health & Social Care, said: “We are aware of how challenging a time this is for everyone working in the care sector, as well as the family and friends of care workers and those receiving care, but we hope that these changes and support will be helpful during these challenging times.”
Among the other changes to functionality introduced to combat COVID-19, The Access Group has also introduced a free support pack available to all care providers offering advice over the course of the crisis; automated hand washing checklists to ensure care workers wash their hands properly at the start and end of every visit; free remote setup of ‘next of kin’ access to Access Care Planning, giving families real-time updates via a smartphone app while loved ones are self-isolating or social distancing; and a four-months free subscription to Access EarlyPay for new customers, enabling care workers to withdraw their earned income – up to a percentage of total available earned income, set by their employer.