Not for profit care village operator Belong has received the highest possible national accreditation for its end of life care provision.
Three of the operator’s North West villages – Belong Atherton, Crewe and Wigan – have been awarded ‘Platinum’ status by the Gold Standards Framework (GSF) Centre for demonstrating excellence in standards and showcasing best practice in end of life care.
Already a holder of the ‘Gold’ award, Belong was praised by GSF for its commitment to the “continual improvement” of its provision across each village’s six 24-hour households, catering for those with nursing, residential and dementia needs.
The villages also offer self-contained apartments for independent living.
In their final report, inspectors noted the presence of personalised end-of-life care plans and observed the extensive social, physical and emotional support offered to residents and their families throughout their time at village.
The introduction of a new IT system to monitor and review each of these individual cases was also cited as key to the high standard of care provided.
The award follows a successful year for Belong, which has seen the Wigan village recently join Atherton and Crewe as a recipient of the CQC’s ‘Outstanding’ rating.
In the same month, Belong Crewe won a gold award at the Regional Housing for Older People Awards 2019 for its ‘exceptional’ apartment living provision.
On receiving the accreditation, Belong COO Stacey McCann, said: “We are thrilled to attain the GSF Quality Hallmark Award at Platinum status. This incredible achievement is recognition of the professionalism of our people and their provision of the highest quality end of life care possible. And I would like to thank all colleagues for their endless dedication to driving the standards that have led to this accolade.”