Birdie launches a new ‘built-as-one’ home care platform

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Home care software management company, Birdie, has launched a new platform, offering billing, rostering and people tools, which builds on its existing care management software. 

The launch follows a surge in demand from providers for intuitive technology, built-as-one from the ground up.

Birdie CEO and Founder Max Parmentier said: “We’re thrilled to announce the launch of the Birdie Platform, as we continue to support home care providers to deliver personalised care in the community.

“In our personal lives, we’ve seen giant leaps forward in technology, with firstly a shift from analogue to digital, but more recently the application of intelligence to enhance our experiences. We’ve gone from having to rent a movie at Blockbuster on a Friday evening, to being able to search for and download any movie online, to having personalised recommendations from Netflix based on what we’ve watched and enjoyed. In care, many providers have made that first step from paper-based care to electronic records.

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“However, there’s been a missed opportunity in not applying intelligence to the information that’s collected to enhance services and make staff’s lives easier. At Birdie, we’re excited to be tackling that opportunity head-on.”

The new platform includes the following features:

Birdie Roster, which allows providers to schedule visits, use the rostering screen to see what’s happening with visits in real time and create and manage a care team for each service user.  

Birdie People, enabling office staff to record training and certifications; manage absence and availability; calculate automatic holiday, minimum wage and guaranteed hours; record ad-hoc payments for carers; and review timesheets and ensure easy payroll reconciliation.

Birdie Billing, which allows staff to manage invoice complexities, unlock new opportunities and seamlessly balance multiple contracts, rates and care recipients. 

Earlier this year, Birdie announced that it had raised $11.5 million (£8.2m) in venture capital.

The investment, led by Index Ventures and with participation from Kamet Ventures, is being used to scale the business and invest in product innovation.

Tags : birdiehome care softwaretechnology
Sarah Clarke

The author Sarah Clarke