Caption: Jane Perry, Director of Bluebird Care Edinburgh and Bluebird Care Glasgow South and Lorna Easton, Registered Manager at Bluebird Care Edinburgh
Bluebird Care Edinburgh is celebrating after achieving ratings of Grade 6 across the board from the Care Inspectorate, the independent regulator of care services in Scotland.
The grades were received after an inspection in December 2018, which deemed the care provider’s quality of care and support and quality of staffing as ‘Excellent,’ in its Quality Framework, the highest rating possible.
The news follows a successful 2018 for Bluebird Care in Scotland. Earlier on in the year, Bluebird Care Glasgow South was inspected and maintained its ‘Excellent’ Grade 6s for the fifth year in a row.
Bluebird Care Edinburgh provides home care across Edinburgh, including services that aim to ensure people have the freedom to live as safely and comfortably as possible in their own homes for as long as they are able to. It currently provides care to 129 individuals.
The Care Inspectorate’s report highlighted that the service ensured that “care tasks were completed to a very high standard and in a personal way, paying attention to things that were important to the person.”
This personalised approach to care was also identified by individuals and relatives who inspectors talked to, with the report recognising that “everyone spoke very highly of their carers.”
The report also praised staff members at Bluebird Care Edinburgh, stating that “people were treated with respect and were confident staff had the skills to care for them. The service was careful to employ staff who were safe to work with vulnerable people, who would treat people with dignity, respect and compassion and who really wanted to care for people.”
Jane Perry, director of Bluebird Care Edinburgh and Bluebird Care Glasgow South, said: “This brilliant news rounds off what has been a truly amazing year for Bluebird Care Edinburgh and Bluebird Care Glasgow South. I am so proud of both teams.
“Providing the highest quality of personalised and tailored care is at the heart of what we do and we are delighted that the Care Inspectorate has recognised this.
“What fantastic recognition of all the hard work of every single one of our dedicated team members.”