A Bluebird Care branch based in Leeds has reported an ‘overwhelming positive’ response to its 2020 job satisfaction survey.
Bluebird Care Leeds North revealed that every respondent to its ‘people survey’ said they felt supported by the company throughout the COVID-19 pandemic.
The company said it quickly responded to the threat of COVID-19, ensuring all colleagues received infection prevention kits and procured plentiful supplies of PPE.
The home care provider was also able to reward staff with a Covid-19 bonus to thank them for their resilience and strength throughout the pandemic.
All of the Bluebird Care Leeds North staff that were surveyed said they felt their hard work was always recognised. Furthermore, despite how hard the team have worked throughout 2020, 100% said they still felt they had a good work-life balance.
Sheree Jenman, owner of Bluebird Care Leeds North, said: “We are delighted with the overwhelmingly positive response to our 2020 people survey.
“100% of our team feel that Bluebird Care Leeds North is a great place to work. To us, this provides real recognition of the extensive efforts we go to, to make it so. We work hard to ensure that we are a consistently mindful and caring employer that provides meaningful and rewarding opportunities for our team. We feel it’s important to promote as widely as possible, the skills and expertise of people who work in the Care sector and we will continue to promote the care workforce passionately.
“We were also delighted to hear that 100% of our colleagues have felt fully supported during the Covid-19 pandemic, there is nothing more important to us than the safety and wellbeing of our colleagues and our customers. Despite the significant challenges the pandemic has brought, it has also provided us with an opportunity to shine and highlight the importance of not only our own workforce but that of all care and support providers in the UK, doing their absolute best to support the most vulnerable members of our society. I could not be prouder of our team at Bluebird Care Leeds North.”
Bluebird Care Leeds North promotes wellbeing initiatives such as its employee assistance scheme and free counselling, and has an on-site Mental Health First Aider.
The role of the Mental Health First includes using a five-step action plan to assess and assist people in crisis, listen and communicate without judgement, provide support and information and encourage the person to seek appropriate professional help and other sources of support.
In May 2020, the home care provider launched the Team Wellbeing Fund, a scheme to treat each colleague to £50 to spend on their own wellbeing. Examples of purchases made using this fund included gardening equipment, walking boots, books and exercise equipment.
All survey respondents reported that they are happy in their job and that Bluebird Care is a ‘great place to work’.