Heritage Healthcare Franchising is celebrating after its Cardiff branch was crowned Homecare Services Employer of the Year at the Cardiff and South Wales Prestige Awards 2020.
The awards recognise small and medium-sized businesses that have proven to be the best in their market, demonstrating strengths in areas such as a quality, service excellence and sustainable methods of working.
Heritage Healthcare Cardiff has been delivering care and support since 2014, providing its first care call on Christmas Day.
Managing Director Jameela Kotawala, the first franchisee to join the Heritage Healthcare network, found out about the award win from event host, Corporate LiveWire, whilst continuing to support vulnerable adults during the COVID-19 pandemic.
“It has been amazing to win this award,” she said. “Our care team work incredibly hard to support clients and help them feel safe at home during this worrying time. Myself and my management team are so proud of their achievements and their dedication to go above and beyond with the care they provide. To be recognised for the support we provide as an employer is wonderful.”
The award win adds to a long list of achievements for Heritage Healthcare Cardiff. The care team also won The Care Employer Award for Wales at the Great British Care Awards 2019 and passed its Care Inspectorate Wales and Cardiff City Council inspections with flying colours, achieving 100% in most areas.
The success of the Cardiff office led Kotawala to expand her business into the Swansea area, becoming one of the first Heritage Healthcare franchisees to own multiple territories.