Log my Care has witnessed a huge surge in trade this year, as care teams look to technology to help manage their care planning and admin, and track the spread of coronavirus.
The care software provider said its customer base has doubled, with more care settings wanting to streamline their processes and access data remotely.
Log my Care’s care app-based planning software is designed to enable care managers and carers to plan, record and co-ordinate care online, with all care tasks, as well as details of service-users and staff, stored securely in the cloud.
In response to the COVID-19 crisis, Log my Care has also developed COVID-19 symptom tracking and track-and-trace tool specifically for care settings, which are free to all users.
The tool is designed to help monitor and detect early symptoms, alerting care managers and displaying critical information on a simple dashboard.
In the event of an infection, a care manager can identify and trace contacts between staff and clients in their service, helping to identify and alert those most at risk.
Care Managers can also keep track of what is happening in the care service remotely, which has become crucial for care staff who have had to adapt to remote working conditions.
Sam Hussain, founder of Log my Care, commented: “Again, and again, care managers have told us the most significant benefit of using Log my Care is the time saved on paperwork and administration, which has a big impact on costs as well as the quality of care that can be provided. Over the past few months, more care settings have contacted us as the need to streamline admin and access data remotely has become even more apparent.
He added: “It is also clear that identifying COVID-19 cases early and reacting quickly is crucial in preventing further outbreaks, so we wanted to build tools that will help care settings do that at the earliest opportunity.”
The care software is in use across hundreds of care services by thousands of carers, who in total have recorded nearly 30 million care logs.
Log my Care has recently secured additional funding from RYSE Asset Management, the digital health and MedTech specialist investment firm, bringing its total raised to £1 million. The latest funding will enable Log my Care to build more tools to help digitalise and streamline care, as well as expand the number of users to reach thousands of care settings.
Hussain continued: “Over the longer term, we want to support social care as it adapts to a changing world. Videoconferencing is an example of that change. Prior to COVID-19, we were already using it to help train any care staff that needed a bit of extra support. Whereas previously there was some reluctance, we are now finding care staff ready and adept in working that way. In a sector beset by challenges, the pandemic has fuelled the urgency to look for practical solutions.”