Caremark care workers receive ‘outstanding contribution’ awards after saving client’s life

Ben Beddall Outstanding contribution

Two frontline care professionals employed at Caremark have received awards for saving a client’s life.

Ben Beddall and Kate Moore were recognised by Garry Costain, owner of Caremark Thanet, for their ‘outstanding contribution’.

Recalling the incident, Ben said: “We provided care as usual and gave the client his cup of tea and just as his wife went to the kitchen, he fell unconscious and didn’t come to with all attempts made.

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“I sensed the urgency of the situation and I asked Kate to call 999 while I proceeded to flatten his bed and check for a CPR tag to deflate the bed. With no CPR tag evident, I checked for breathing by looking down his chest with my ear close to his mouth so I could listen for breath as well.”

The client’s breathing was unstable at first and then, within a couple seconds, it stopped. That was when Ben first started CPR.

“Kate had communicated amazingly to the 999 call operators who gave advice and guidance on how to help the gentleman,” said Ben.

Praising Ben, Garry said: “Performing CPR in training is one thing, but doing it for real is something else entirely. Ben should be very proud of what he has done. No matter what training you have, you never know how you will react when you are faced with a real-life emergency. Ben acted magnificently. He remained calm under pressure and did the things that he learned in training. We are very proud of Ben and he can justly feel very proud of how he conducted himself.”

Kate also gave her perspective on the event. She said: “The call started off as normal, with the client in good spirits, we gave him a full wash then his medication. I sat down to write the notes and Ben was sat next him encouraging him to drink his tea. The next thing we know is he dropped his mug and when we looked over he wasn’t breathing.

“Ben shouted to call 999 while he got the client flat on the bed and started CPR. While relaying the information, the operator told us to get the client on the floor which we did with the slide sheets. He stopped breathing again and again Ben’s CPR got him breathing, it was at this point the ambulance arrived. Without a shadow of a doubt without Ben’s quick thinking this gentleman would have passed away that day.”

As well as their ‘outstanding contribution awards’ both carers were awarded ‘Carer of the Month’ for June by Caremark’s head office and are now both finalists for the ‘Carer of the Year’ award, which will be announced at Caremark’s conference in January.

Caption: Ben Beddall receives his ‘outstanding contribution’ certificate.

Tags : CaremarkCaremark Thanet
Sarah Clarke

The author Sarah Clarke