Caremark pioneers new service that integrates benefits of care homes with in-home care


Home care group Caremark is preparing to launch an innovative new approach to care that will combine the benefits of care in the home with those of a residential care home.

The PatchCare system, set to be made available later this year to Caremark’s network of offices, will see a team of care workers support clients in their own homes, in groups of no more than 10, in a small geographical patch.

This allows clients the opportunity for more visits during the day when needs arise, much like the support they would receive in a care home, rather than receiving support at set times, which tends to be the current model funded by local authorities.

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The brainchild of Caremark CEO, Kevin Lewis, and trialled by Sue Hills and Sarah-Louise White, co-owners and directors of Caremark Mid-Sussex and Crawley, this revolutionary way of providing home care is aimed at reducing loneliness, improving client wellbeing, as well as delivering a reduction in costs for all parties.

Lewis, who previously worked in the care home market, said he’s always dreamed of providing a service that combines the benefits of care in the home with those of a residential care home.

“People wish to stay at home for as long as possible but the minimal visits, usually funded by local authorities, often leave them feeling isolated and worrying about getting help in between those visits. Harnessing the positive aspects of both care homes and in-home care, my dream is soon to become a reality.”

Hills added: “Whilst most people will see the obvious long-term financial benefits for the local authority and NHS, our team focused on the fantastic improvement of wellbeing for our clients. To hear at the start of the trial that some of our clients had little or no will to continue living, and to then see the transformation to them enjoying life, it is heart-lifting.”

Tags : CaremarkInnovationKevin LewisPatchcare
Sarah Clarke

The author Sarah Clarke

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