Cera makes 10 million home care visits during pandemic


Fast-growing home care provider Cera has announced that it has delivered more than 10 million visits to older and vulnerable adults throughout the UK since the start of the pandemic.

Cera said it is delivering healthcare services “equivalent in scale to 20 NHS hospitals” on a daily basis.

The company, which achieved this milestone earlier in the month, has also recruited and trained several thousand new care staff in response to COVID-19. 

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During the pandemic, Cera scaled its operations by launching a fast-track online recruitment platform and investing in assistive technology that responds to the deterioration of clients.

It has also recently expanded into nursing services across its UK network. The company, which employs a team of over 6,000 across more than 70 locations, will be partnering with the NHS, local authorities and GPs to ensure that those requiring treatment at home for complex conditions or long COVID-19 have access to qualified nurses, via Cera’s telehealth platform. 

Ben Maruthappu, co-founder and CEO of Cera, said: “At the very start of the COVID-19 outbreak in the UK, we understood the vital role that Cera’s technology and staff could play in communities throughout the country. Our mission is to empower older people to live longer, healthier, better lives in their own homes, and the pandemic has greatly reinforced just how important accessible, quality home care can be. Throughout the pandemic, our Professional Carers & Nurses have consistently gone above and beyond, despite numerous challenges.

“As a company, we understand that COVID-19 is likely to persist in some form for years to come, and that our work in supporting our community of users is only just getting started. Thanks to the dedication of our Professional Carers & Nurses, and the creativity of our technology teams, we’ve been able to support tens of thousands of older people, every day, during a period of unprecedented pressure for the social care sector.”

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Sarah Clarke

The author Sarah Clarke