Home care fintech specialist, Cleva, has launched a new payments platform to provide a quick, safe and simple way for care agency staff to pay for shopping and other client expenses on behalf of the people they care for.
, app and management platform enables carers to shop and handle expenses for people under their care using a single card, removing the hassle and admin of using cash.
The new system brings proven technology developed by a leading UK fintech company to a whole new market, enabling care agency staff to spend more time looking after the clients they care for, and ensuring transparency of payments for both those under care and their families.
The team behind Cleva also runs the popular Osper prepaid card for young people and have decades of experience in the payments industry, meaning all client funds are safe and protected.
Tom Bishop, CMO at Cleva, said: “The core business of care agencies is to look after their clients and dealing with petty cash means they have less time to do that. In particular, when looking after multiple people, the manual payment reconciliation alone creates piles of unnecessary admin.
“We built Cleva to solve this issue using the same fintech approach which has revolutionised payments in other industries. Cleva delivers a better way, saving time and hassle for carers while also giving peace of mind to agencies, their clients and their families.”
Cleva provides every client with a digital wallet which can be loaded and monitored by them and their family. Each care worker then has a single
Cleva MastercardⓇ prepaid debit card which they can use for all of their clients, and an app which allows them to select a client’s digital wallet and spend on their behalf.
The innovation means carers no longer have to juggle petty cash, paper receipts and allocating correct change for each of their clients – which is complex and time-consuming to manage when buying items for multiple clients at once.
Cleva also significantly eases agencies’ time and cost of managing a remote team of care workers by providing the care agency with a comprehensive web-based management system that allows full oversight of all payments and usage. The prepaid debit cards can be activated, deactivated and topped-up with funds without the need to divert the care worker to visit the local office the client’s cashbox.
Security features include a range of payment restrictions, preventing payments being made across certain controlled areas including gambling and adult services, alerts when payments are made on the card, and full oversight of card usage by both the client, their family and the care agency.