A major new report has called for the UK health and social care system to build on the rapid implementation of digital technology seen during the COVID-19 pandemic.
Connecting services, transforming lives: the benefits of technology enabled care services, which is published by Public Policy Projects (PPP) in partnership with Tunstall Healthcare, says the use of Technology Enabled Care Services (TECS) has accelerated during the pandemic and should now be built on.
Stephen Dorrell, executive chair of PPP, (pictured) said: “The better application of technology to enable the reshaping of the health and care sector as a whole is one of the key challenges that the UK faces. Doing so would deliver significant benefits; most importantly in improving patient outcomes and service-user experiences, but also in reducing the strain on staff and carers, and potentially delivering cost savings or cost avoidance.
“The NHS doesn’t have an innovation problem; it has a replication problem: successful projects are rarely reproduced elsewhere in the system. This report highlights dozens of case studies in which TECS have been used very successfully and I hope it will encourage swift replication and adoption.”
Amongst its key recommendations, the report calls on the government to ensure a minimum technology standard across providers and the development of more innovative funding models to support the adoption of digital.
It also calls for the digital upskilling of the health and social care workforce and urges the government to provide the digital infrastructure to support the switchover to TECs.
Read HCI’s feature about how the need for remote working and social distancing during the COVID-19 pandemic has led to a surge in home care providers reviewing their processes and realising the benefits of going digital, leading suppliers tell HCI.