CQC gives go-ahead to ambitious Nottinghamshire home care provider


A new home care business based in Nottinghamshire has been give the official go-ahead from the Care Quality Commission to provide personal care to people in the region.

Set up in July by friends Paul Pitchford and Scott Marsh, who both have experience in building home care businesses, Your Home Care aims to raise industry standards in Nottinghamshire.

It recently became the only provider in the county to offer RESTORE2, an NHS service that allows care assistants to run a series of medical checks and detect any changes in a person’s health.

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But in order to deliver personal care, it needed to have approval from the CQC.

A CQC inspector recently examined all the processes, systems and policies of Your Home Care and has now written to the company to say it can now carry out regulated activities under the guidance of a Registered Care Manager.

Paul Pitchford said: “It has taken a lot of planning and hard work to get to this stage, which is in fact just the beginning of our journey to deliver outstanding home care to clients in Nottinghamshire.

“We’re delighted to get this approval because we have, with our Registered Care Manager Denise Pitts, put together what we believe is a plan to take home care to the next level. It’s ambitious but we know with the right people, the right training and the right standards, we can be successful.”

Scott Marsh, who is also the company’s nominated person and is therefore responsible for supervising how the regulated activity is managed, added: “We are so passionate about delivering exceptional care to people in their own homes. We know, through our own families, that home care has to be personal and has to be built around the needs of an individual.

“This news from the CQC means we can now start recruiting a great team of people to help make a difference to people’s lives.”

The Your Home Care team has already announced plans to gain an ‘Outstanding’ accreditation from the CQC within two years.

Marsh said in July: “Having had close family members experience very different levels of homecare, it’s a personal mission to help create an organisation that has the right values and standards so that care is at the next level.

“We aim to recruit around 100 staff, and we plan to achieve a CQC rating of Outstanding within a couple of years. It’s ambitious, but we’re passionate about what we do so we know it is achievable.”

Tags : Your Home Care
Sarah Clarke

The author Sarah Clarke

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