CQC to conduct ‘rapid reviews’ on providers’ response to pandemic


The Care Quality Commission is carrying out rapid reviews of how care providers are working collaboratively in their response to COVID-19.

The Provider Collaboration Reviews will cover 11 local areas in England and focus on the interface between health and adult social care for the over-65s.

It is hoped the reviews will support providers by sharing learning, helping to drive improvements and preparation for future pressures on local health and care systems.

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Rosie Benneyworth, chief inspector of Primary Medical Services and Integrated Care said: “The speed and scale of the response required by the COVID-19 pandemic has highlighted the benefits to services and the people who use them of creativity and innovation through collaborative approaches. Responses to the pandemic have offered opportunities for partnership working, ensuring shared efforts to avoid fragmentation and drive best experiences and outcomes for those accessing care within the system.

“These reviews will help identify where provider collaboration has worked well to the benefit of people who use services. Sharing that learning will help drive further improvements across systems.”

Review teams will feedback findings to areas following each review to help them plan ahead. Themes from the reviews will be reported in September in CQC’s COVID Insight report and State of Care in October.

Lisa Lenton, chair of the Care Provider Alliance, welcomed the initiative.

“During the COVID-19 pandemic, more than ever we have witnessed the importance of clear communication and collaboration to tackle this crisis,” she said.

“By having conversations with partners – importantly people who use services and providers as well as Integrated Care System and Transformation Partnership leaders in the identified areas, there is a real opportunity to share experiences – collaboration is key and identifying more effective ways to work in partnership is very welcome to swiftly evaluate what will need to happen in the event of a second peak to support people who access care and support.”

The first phase, between July and August, will see reviews in:

  • Bedfordshire, Luton and Milton Keynes ICS (Integrated Care System)
  • Norfolk and Waveney STP (Sustainable and Transformation Partnership)
  • The Black Country and West Birmingham STP
  • Lincolnshire STP
  • North East and North Cumbria ICS
  • Healthier Lancashire and South Cumbria ICS
  • Frimley Health and Care ICS
  • Sussex Health and Care Partnership ICS
  • North West London STP
  • One Gloucestershire ICS
  • Devon STP

Tags : coronavirusCQCintegration
Sarah Clarke

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