Positivity. That’s not a word you see floated around very often nowadays, is it? Especially by the media. But it’s a word I want to focus on because, if anything good is to come out of this terrible pandemic, it is the positive outcomes for the home care sector.
For one, home care has been a lifeline for many. While the impact of COVID-19 on care homes has been alarming, the rate of infection among community care workers and their clients has been comparatively low, and home care has proven itself to be a safer alternative.
As a result, home care providers, and live-in care providers in particular, have seen a huge uptick in enquires, and this trend is only set to continue.
Secondly, home care providers have been able to recruit from a much bigger talent pool due to people being furloughed or made redundant in other sectors. While recruitment has previously been one the biggest challenges facing home care providers, the pandemic has led to an unexpected surge in applicants.
Whether those new recruits will remain in their new roles in the long-term remains to be seen. Click here to read about the three stages of care worker turnover and tips on how to improve retention.
The pandemic has also been a catalyst for more providers realising the benefits of technology in strengthening their businesses and building resilience. Digital solutions have allowed for remote working and remote monitoring, for instance, when there has been a need for social distancing.
Finally, the COVID-19 crisis has highlighted the vital role home care workers play in keeping people well in their own homes, and out of hospital. This new-found recognition among the public, local authorities and government may lead to more positive outcomes, such as more funding and a greater focus on outcomes-based commissioning. But don’t take my word for it; click here to read about what leaders in the sector predict for the future of home care.