The largest care provider in Essex is rolling out a new software platform across its elderly care services.
Essex Carers will use StoriiCare to personalise services for individual clients, increase efficiency in recording care activities and enable family members to connect with their loved ones from around the world.
The platform was previously tested with a small pilot group before rolling out to multiple sites.
Claire Shuter, head of Digital at Essex Carers, said: “By using modern technology such as StoriiCare, we can personalise our service for each customer. The people using our services are often living with dementia and the ability to create personal profiles supports person-centred care planning and has led to a significant improvement in engagement.
“Staff are enthusiastic about using the application as it saves them time on administration and family members have been delighted with the outcomes achieved.”
ECL was established by Essex County Council in 2009 as the UK’s first Local Authority Trading Company, providing care and support in South East England for residents at home and in local communities.
With over 1,000 employees, the company supports over 50,000 people each year to live independent and fulfilling lives.
StoriiCare was established in 2016 to transform the way the senior care market records care. It now has offices in Edinburgh, London and San Francisco.
Founder and CEO Cameron Graham said: “Ultimately our goal is to reduce paperwork for staff and improve connections between families and their loved ones.”
“We’re delighted Essex Cares are rolling out StoriiCare across multiple locations and we look forward to continue working closely with their team.”