A care assistant based in Yorkshire has helped promote the “fierce independence” of one of his clients by giving him a dream ticket to a boys’ night out.
Radfield Home Care’s Harrogate, Wetherby & North Yorkshire franchise shared the story of their “exceptional” employee Kristian and his client Dan as part of HCI’s Good Care News series, which aims to highlight the important contribution that care workers make to society.
Dan met Kristian 18 months ago after going through a tough time over the previous few years. He had worked with six different providers and said nobody seemed to understand him.
But Kristian was an instant hit with Dan, and their “jokey” relaxed attitudes immediately clicked.
“Dan wasn’t looking for much, he was just looking for a carer who treated him like an adult and promoted his fierce independence but also someone that he could confide in and trust,” said Matthew and Jonathan Nutting, the father-and-son owners of the Radfield branch.
A big country and western fan, Dan was excited when he discovered that a Kenny Rogers tribute act was due to visit a local theatre.
However, Dan had already written off the idea of attending as it finished after his normal bedtime care call and would take up more time than he was usually allotted.
That’s where Kristian stepped in. He and his manager arranged to reschedule Dan’s care calls for the week to allow him extra time that evening, and Kristian offered to work as late as needed so Dan could enjoy the whole show.
“What followed was a typical boys’ night out when Dan got to feel like ‘one of the boys’ and not limited by disability – a good curry, a couple of pints and a cracking night at the gig,” said the Nuttings.
Kristian joined Radfield Home Care after working as an NHS support worker for 25 years. He was looking for a flexible role that allowed him a few additional hours each week to supplement his income and to do something he loved.
On supporting Dan, Kristian said: “Visiting Dan on a care call on my way to football on a weekend no longer feels like ‘work’ to me.”
The Radfield franchise owners said: “For Dan, he has found someone that doesn’t make him feel like he is receiving care, but rather a professional friend who gives him the support he needs to live his life the way he wants.
“Kristian upholds the values that we seek in all of our carers. Carers like Kristian are the very reason why we are able to say we offer ‘Exceptional Care by Exceptional People’.”
If you are a home care provider and want to share a Good Care News story about one of your team members with HCI, please contact Sarah Clarke at firstname.lastname@example.org.
Please include an example of how your staff member has improved the lives of a client(s) by going the extra mile.