A live-in care worker has been praised for going above and beyond to help her client celebrate his 99th birthday during lockdown.
COVID-19 restrictions meant that the client, MR R, was unable to mark the occasion with family and friends, but his carer, Sarah, was determined to make the day special.
HCI has shared the story as part of our Good Care News series, which launched in January to highlight the important contribution that care workers make to society.
Names have been changed to protect the privacy of those involved.
When the big day arrived, Sarah, who has worked at the Good Care Group for three years, decorated Mr R’s home with balloons and flowers and asked his close friends to gather in the street at a safe distance to wish him a happy birthday.
“He was really surprised to see everyone, it was a lovely joyous moment. I had arranged birthday cake and champagne for everyone to toast him with, and his friend took some photos,” said Sarah.
Later in the day, Sarah set up a zoom conference call with every member of Mr R’s family so they could send their congratulations and share a toast with him as well.
Mr R’s daughter also contacted a local radio station to get them to mention his big day. The station then called and asked if there was a song he’d like to be played on air.
“He thoroughly enjoyed all the attention,” said Sarah.
A local newspaper also ran a story about the socially distanced birthday and a friend of Mr R cut out and framed the report so he could hang it in his front room as a reminder of his day.
Praising Sarah for going the extra mile to help her client celebrate his birthday, Janet Bill, The Good Care Group Director, said: “Our clients often tell us that there’s nowhere better than home. Live-in care is all about providing the care and support that a person needs to live their best life in the comfort of their own home and Sarah’s story is a really good example of that.
“I’m really proud of Sarah and all our professional live-in carers and care managers and the incredibly high standards of support and care they provide.”