Hales Homecare rewards staff for ‘exceptional performance’


Norfolk-based Hales Homecare has rewarded six care workers for their “exceptional performance” during the COVID-19 pandemic.

The staff members each received a Gold Pin Badge award and an M&S gift voucher after they were entered into the care group’s £1,000 Hales Heroes draw for six consecutive months.

The winners are Wendy Hipkin, Heather Whitehead, Sophie Newton, Michelle Hunt and Jyrad Nally, all of whom came from the Old Maltings care scheme in Swaffham, Norfolk.

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Branch manager Alison Kingston-Miles said: “We are really proud of all of the carers in our team. All of our staff are very committed 100% to their work and their service users, always putting their needs first.

“We have a great time, and it is lovely to see some of them recognised for their commitment. We are very proud of each and every one and would like to thank them all.”

The Hales Heroes award programme, introduced in 2017, was founded to incentivise staff to keep up their hard work, while acknowledging and rewarding those prepared to go above and beyond the call of duty, which is even more pertinent given the circumstances created by coronavirus. 

Carers who meet the criteria, which focuses on reliability, quality and professional competence, are entered into a monthly draw with the opportunity of winning £1,000.

Debbie Horne, director of operations for the East region, commented: “We have seen exceptional performance and dedication from all of our Hales Heroes this year so it gave me great pleasure to be able to thank some of them personally.

“Hales Homecare delivers 2 million hours of care per year across the country – it is dedication like that shown by these carers that ensures every hour of care is personal.”

Tags : Hales Home Carerecognition
Sarah Clarke

The author Sarah Clarke

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