Westmorland Homecare yesterday announced that every branch has been rated ‘Outstanding’ by the Care Quality Commission (CQC).
The care provider expanded quickly after starting off in Kendal and now is spread out across Lancaster, Grange-over-Sands, and Poulton-le-Fylde.
The provider is said to be an attractive employer in home care due to its approach to recruitment and training which has led to a low staff turnover.
The business was founded by Dr Josh Macaulay and Dr Chris Moss who launched Westmorland Homecare with NHS and A&E experience behind them.
During their work in hospital the duo noticed people were coming into hospital after receiving poor home care.
Following the hospital care, the patients couldn’t return home because the right support wasn’t available.
Moss told Lancaster Guardian: “We believe that no longer should people be forced into care homes and nursing homes, no longer should people suffer ill health and poor quality of life.”
Daniel Stainer, manager of the Lancaster office, said: “Every individual should be free to remain in their home as long as they wish, they should be able to be as active and independent as ever before, and should continue to have rich and fulfilling lives.
“Other care providers may send different people out each time but we have a very small team around each client. We ensure we spend time getting to know them intimately and we promise you will never have an unfamiliar face at the door.”
