Home care service shut down by CQC to protect clients from ‘risk of harm’

Curae Home Care

A home care provider based in Cornwall has been shut down over concerns it was putting clients at risk of harm.

The Care Quality Commission said it has taken “urgent enforcement action” to protect vulnerable clients, including people with dementia and learning difficulties, being cared for by Curae Home Care in Bodmin.

The regulator visited the service on September 5 after concerns were raised about standards and the risk to people receiving care.

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During the inspection, the CQC said it found “significant and ongoing issues” of people being exposed to the risk of harm.

People’s care needs were also not being met and there was a “lack of permanent staffing and permanent clinical leadership who were aware of people’s needs”, inspectors said.  

The CQC said on its website that it has suspended the ‘Good’ rating of the service, which was awarded last October, while it investigates concerns about the company.

Deborah Ivanova, deputy chief inspector of Adult Social Care, South said: “As a result of this latest inspection, we had no choice but to use our urgent enforcement powers to protect the people [being cared for by] Curae Home Care as well as suspend the Good rating of the service.    

“We appreciate that this has been a difficult time for everyone involved. Our first priority is always the welfare of the people who are living in care service. As with all enforcement action the provider has the right to appeal any decision made and so it would be inappropriate to discuss further until all processes are complete.”

Tags : CQCinadequateinvestigationregulationshut downspecial measures
Sarah Clarke

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