In the latest article celebrating the most innovative and pioneering home care solutions of 2020, HCI highlights the work of care technology firm The Access Group.
Click here to read more about our Home Care Solutions of the Year series.
Here’s how The Access Group, which works with more than 8,000 registered care providers, has been supporting its customers throughout the COVID-19 crisis.
Company: The Access Group
At the height of the COVID-19 pandemic, The Access Group launched an online hub to help care providers identify and monitor people showing symptoms of COVID-19 and reduce spread, should a person delivering or receiving care become infected.
The technology firm has also introduced a number of new features to its existing software packages, as well as the free online advice hub, to help the sector to combat COVID-19.
The Access Care Planning platform can be used to create new, specialist COVID-19 observation forms and also add related checks and observations for all care workers to complete in their home care visits.
The data from these observations, captured via the Access Care Planning mobile app by carers, instantly feeds into existing data enabling managers to report on both individuals and all clients collectively, to help identify those showing signs of infection and also trace who that person has recently been in contact with.
By identifying who the original point of contact has also been in contact with, care providers can take any actions stipulated by NHS and Public Health England guidelines including asking people to self-isolate.
Similar functionality was also added to Access Care and Clinical, Medication Management and Access People Planner, to help providers do all they can to control COVID-19 in all of their care services.
Among the other changes to functionality introduced to combat COVID-19, The Access Group also introduced a free support pack available to all care providers. This offers advice over the course of the crisis; automated hand washing checklists; free remote setup of ‘next of kin’ access to Access Care Planning, giving families real-time updates via a smartphone app while loved ones are self-isolating or social distancing; and a four-months free subscription to Access EarlyPay for new customers, enabling care workers to withdraw their earned income – up to a percentage of total available earned income, set by their employer.
Caption: Steve Sawyer, managing director of Access Health & Social Care.