A home care worker who specialises in palliative care has been named the winner of the Dame Barbara Windsor Award.
Nassrat Bi, who has worked as a care assistant at Bluebird Care Birmingham East and North for almost three years, was announced as the winner during Good Morning Britain’s (GMB) 1 Million Minutes Awards last month.
She lost her own father to COVID-19 last year, and after a very short leave period she returned to work to continue to support her customers and their families through the end-of-life process.
Dame Barbara Windsor’s husband Scott Mitchell was part of the judging panel and helped select the winners. For the first time since Barbara’s passing, Scott spoke publicly with this special message for Nassrat during the awards ceremony.
“When it came to you and your story, nothing could have been more poignant for me at that moment because I know you support people going through palliative care and their families. That’s exactly what happened to Barbara, and that’s exactly what was happening to me,” he said.
“The compassion and selflessness that carers like yourself show is beyond measurable as far as I’m concerned. It’s incredible and I don’t think there are great enough words for you. I know what it takes to sit next to someone at end of life and just have a comforting reassuring word coming from the carers. You will never know what it means to loved ones to be a part of that process, to be included and cared for as well as the person who is coming to the end of their life.
“One other thing about your story which gave me the courage today to do this video for you – when I was first asked, I said I thought I would be too emotional, in too much of a state to be able to do it. But I remembered the part of your story where your own dad had passed away from Covid, and after a very short time off you insisted on going straight back to work to care for other people and their families. And I don’t think there’s a more noble quality than that.”
Nassrat commented: “It’s a bittersweet moment. I would like to offer my condolences to Dame Barbara Windsor’s family and friends, who have lost a special one.
“Dame Barbara Windsor was an icon who worked tirelessly to highlight and bring forward awareness of dementia in the elderly. I’m lost for words.”
Suresh Dakshinamurthy, director of Bluebird Care Birmingham East and North, said: “We are really proud of Nassrat, who really deserves this award. Looking back through 2020, it’s been a difficult year for all as everyone has had issues in one or the other way. But Nassrat had a more difficult year with losing her dad to Covid-19. These awards recognise all care staff who are going above and beyond. Thanks to ITV and the Team and Scott, who selected Nassrat as the winner.”
In November, Nassrat was also chosen as the winner of the Home Care Individual Award during HCI’s Care Heroes Awards 2020.