Home Instead Senior Care is celebrating after receiving its 50th ‘Outstanding’ rating from the Care Quality Commission.
This latest outstanding rating has gone to Home Instead’s office in Wirral, run by husband and wife duo Mike and Catharine Chalton.
Reaching the milestone means that 25% of Home Instead’s network in England now boast an ‘Outstanding’ accreditation. This compares to only 3% of home care providers in the country that have received the top rating.
The news comes just five months after Home Instead received its 40th ‘Outstanding’ accreditation.
Commenting on the achievement, Kate Terroni, chief inspector of Adult Social Care said: “I would like to congratulate everyone at Home Instead on the fantastic achievement of having 50 offices rated outstanding. Our inspections have consistently shown that people who use their services receive exceptional personalised care from a well led team.
“We want everybody to have access to the best possible care and will continue to support providers to share best practice, ensuring that more people across the country are able to access the highest quality care.”
Martin Jones, CEO of Home Instead Senior Care commented: “To reach fifty CQC outstanding ratings from the CQC truly is testament to the fantastic work that is carried out by our amazing caregivers and teams in the Home Instead network. Each and every day our caregivers are touching the lives of older people, helping them to live well at home for longer and helping in our mission to help change the face of ageing in the UK.”
Home Instead has been operating in the UK since 2005 and currently employs over 13,000 people, offering care and companionship services to over 14,000 people.
The Wirral office currently supports 180 people with personal care and companionship, and recently celebrated delivering its 1 millionth hour of care.
It was rated ‘Outstanding’ for three out of five inspection areas – well-led, responsive and caring – and ‘Good’ for safe and effective.
Inspectors said in their report that clients were “overwhelmingly positive” about the service they received, adding that caregivers were “exceptionally caring”.