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Home testing kits now available to those without internet access

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People who don’t have access to the internet will now be able to order coronavirus testing kits to their home under a new initiative.

The government said it has made accessibility improvements to its home testing programme to make it easier to get tested.

The improvements mean that people who don’t have access to the internet or digital services can order PCR home testing kits over the phone by calling 119, without needing an email address.

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The home testing service is available to everyone in the UK with Covid-19 symptoms,

Interim executive chair of the National Institute for Health Protection Baroness Dido Harding said: “With more than 6 million PCR home tests conducted, home testing has not just improved convenience for many people who would have struggled to get to a test site, it has made testing more accessible for those who are shielding, self-isolating or awaiting elective hospital surgery.

“We’ve made further improvements to accessibility, including the introduction of practical new tools for the vision impaired, and a non-digital user journey for the digitally-excluded, where people can call 119 to order a test kit, register test samples and receive results.”

Health Minister Lord Bethell said: “We’re working with partners, like the Royal National Institute of Blind People, to better understand the end-to-end experience of users to break down any and all barriers to testing in our communities.

“I encourage everyone with symptoms to get tested at one of more than 850 test sites we’ve set up. Those who cannot make it to a test site can order a home testing kit online or, now, by calling 119.”

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Sarah Clarke

The author Sarah Clarke

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