Illegal home care provider prosecuted by CQC

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A company director and a manager who illegally provided domiciliary care services have been successfully prosecuted by the Care Quality Commission (CQC).

The company, Star Care Agency, was not registered with the CQC, which is a legal requirement under the Health and Social Care Act 2008.

Bruno Ngondonga, sole director of the company, and Cliff Lunt, manager, appeared at Basingstoke Magistrates’ Court on January 31 and pleaded guilty to the offence. 

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And last week, Mr Ngondonga was ordered by Southampton Magistrates’ Court to pay a fine of £660 and £4,000 in costs, making a total of £4,660.

Mr Lunt was ordered to pay £1,100 and in £4,000 costs.

The court was told that between December 12, 2016 and February 16, 2018, both men were responsible for the provision of personal care to two people living in Hampshire, whilst the company they operated was unregistered with CQC.

Both men told CQC that Star Care Agency was not providing personal care to adults at risk and yet they were later found to have been doing so for a period of 14 months, without being registered with CQC.

This meant that no monitoring or inspection of the service could be carried out by CQC and checks could not  be made on the safety of the care provided to people using the service because the service was operating outside of the law.

Joyce Frederick, CQC’s Deputy Chief Inspector of Registration, said: “The law requiring care agecies to register with the Care Quality Commission is there to protect people who need care in their own homes. That ensures that all registered providers are then subject to a system of monitoring and ongoing inspection to make sure that standards are being maintained.

“Providers of personal care services deal in private with people whose circumstances can often make them vulnerable, and who may not be able to report abuse or poor care.

“In these circumstances we will not hesitate to take further action to protect people from providers who ignore the requirements of the law.”

The company is no longer providing care services.

Tags : courtCQCillegalprosecutionregulation
Sarah Clarke

The author Sarah Clarke

1 Comment

  1. All scarndals emanating from ‘crisis in care shows exactly that the so called ‘CQC’ is not fit for purpose hence that bogus compony operated since 2016 without being noticed. I work in the care industry and it pains me to know that there is something called CQC and yet vulnerable people suffer so much.

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