Innovation and tech ‘high on 2020 agenda’ for Home Instead, says CEO

Martin Jones

Innovation and technology will be at the heart of Home Instead Senior Care’s plans for 2020, CEO Martin Jones has said.

Speaking to HCI, Jones said Home Instead’s pipeline of projects for the year ahead will focus on the “home care of tomorrow” and the needs of future generations.

“We’ll do this in a variety of ways – through technology, automation of processes, extending the services we offer and driving research and world leading training for our CAREGivers to continue to improve our home care offer,” explained Jones.

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Projects will include the continued roll out of its sensor technology service that gives useful insights into clients’ acitivity and flags up changes which could indicate issues with their health.

Home Instead partnered with Anthropos Digital Care last year to launch the ‘Home Aware’ service to help older people stay well and in their homes for longer.

Jones added that cutting down on paper work and providing better communication and dialogue between Home Instead and other services, such as GP care, is also “high on the agenda”.

“The automation of certain processes will also allow us to spend more time with our clients when we are with them,” he explained.

“Our initiatives will focus around ways we can help our clients to stay well at home for longer- supporting them in ways such as companionship, nutrition, exercise and general wellbeing.”

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Sarah Clarke

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