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Lauren Beard, deputy manager, In Home Care (Chichester)

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Lauren Beard has been instrumental in easing customer and carer anxieties throughout the Covid-19 pandemic, taking the time to bring greetings cards, flowers and even Easter eggs to brighten her customers’ day.

Lauren is a perfect example of the open door policy In Home Care instils at each of its branches. She prides herself on being approachable whenever her carers have a question, maintaining daily contact with her fellow managers across England, in order to share best practice and excelling in group training sessions via Zoom.

A regular contributor of news, both internally and via In Home Care’s social media pages, Lauren is at the forefront of demonstrating the provider as a trusted home care leader.

She has hosted live streams on the company’s Facebook page to share its successes, supported the fund-raising events her carers are involved in, and helps her customers maintain contact with loved ones via video call.

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Tags : 2021 Power ListIn Home CareLauren BeardPower List
Sarah Clarke

The author Sarah Clarke