The Care Home Provider of the Year Award goes to Hallmark Care Homes.
From not for profit and independents and to large corporates, this award, sponsored by Andrew Wilson Partnership, recognises the organisation that has led the pack in terms of providing outstanding care over the past 12 months.
Hallmark is proud to be an industry-leading, financially stable care home group with an EBITDA of £19.8m in 2018/19. The care provider currently employs over 1,800 people who are supported with continuous learning and development and award schemes so that they feel motivated to deliver excellent relationship-centred care to the residents.
With an average build cost of £8 million, Hallmark has been recognised nationally on multiple occasions for the quality and innovation of its new care home developments, winning the Pinders Healthcare Design Award for ‘Best New Care Home’ eight times in the last ten years as well as receiving the Pinders ‘Outstanding Contribution to Care Home Design’ award this year. In terms of care innovations and establishing pioneering best practice, Hallmark invests £200,000 annually in its current three-year Dementia Strategy with the aim of ensuring the consistent delivery of excellent relationship-centred dementia care throughout its homes.
Hallmark’s pioneering approach to activities and meaningful occupation saw the development of the Tree of Life Lifestyles strategy that aims to provide opportunities that are empowering and help people remain independent, connected and happy, and able to contribute to their community. Hallmark’s partnership with the Together Project, a not-for-profit social enterprise that runs creative intergenerational activities, has brought joy into the lives of residents throughout its homes and helped tackle loneliness.
Managing Director Ram Goyal commented: “I think it’s about the whole team being recognised for all the hard work that they do. There’s 2000 people up and down the country and I’m carrying this reward for them.”