LIC AWARDS 2021 WINNER: Care Home Business Initiative of the Year, sponsored by Beaucare

Leaders in Care Awards 2021-309

This award, which recognises providers who have come up creative ways to support staff and improve outcomes for individuals over the past year, goes to Morris Care, for its Time is Precious initiative.

In a year when COVID-19 put the care sector under pressures never seen before, Morris Care took a huge leap of faith and made significant investment to help increase time with residents for its staff. It embraced a raft of new technology, in a sector not known for doing so, to help improve quality of care, benefit residents and staff and aid the running of its six care homes.

Its Digital Transformation Programme, which it has called its Time is Precious initiative, reduced time-consuming paperwork, produced greater efficiency and safeguards, improved governance and drove quality improvements in care delivery. The changes involved 550 staff and represented a significant investment for the family-owned business, which bought systems from care sector suppliers which it tailored to fit its ethos. It purchased computers, laptops and smart phones, appointed a Digital Transformation Manager, provided training and undertook moving all current information onto the digital platform.

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This was no mean feat. care plans for residents, for example, were transcribed onto the system or scanned and uploaded, over 50,000 pages in total. Morris Care’s leap of faith in digitalisation has provided lasting benefits for residents and staff and improved governance and efficiency. It plans to continue to develop the programme in its drive to give the best care possible.

Lucy Holl of Morris Care said: “We are so excited and delighted. I want to say to thank you to all our staff for helping make this digital transformation happen. They are amazing.”

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Sarah Clarke

The author Sarah Clarke