At the start of the pandemic, whilst working as a registered manager for Eastern County Care, Mark Topps was quick to support the industry to be COVID compliant.
He made a complete package of documentation for care homes and domiciliary providers to use, including COVID care plans, shielding updates, risk assessments covering a range of different topics, a winter plan, business continuity plans and much more. This proved invaluable to managers across the sector.
Mark also led a campaign for people living with a learning disability to be prioritised the vaccine, standing up and raising awareness for those without a voice on national television, radio and social media.
He lived away from his family throughout the pandemic, but spent much of his time supporting other managers with documentation, guidance, inspirational memes/quotes and offering support to other managers.
Mark, alongside two other managers, also made a weekly managers’ virtual meeting, which helped support their mental health.
Now the regional manager for London at Caremark, Mark is still dedicated to supporting the sector outside of working hours. On Tuesday evenings, he co-hosts The Caring View, a new Youtube chat show, which covers topical care news currently in the media spotlight, as well as positive stories that may not hit the headlines.
He also co-hosts The Health and Social Care Club, which takes place every Wednesday on Clubhouse, an audio chat social media platform currently available on Apple. This sees industry leaders debate topical issues within the social care sector.