MP for Tatton, Esther McVey, has paid a visit to the Wilmslow branch of Carefound Home Care after it was rated outstanding by the CQC.
Ms McVey was welcomed by the local team to hear about how Carefound Home Care became the only home care provider in Cheshire to be rated outstanding in all five categories (Safe, Effective, Caring, Responsive and Well-led) during the inspection last year.
She also learned about the importance of attracting, training and locally supporting staff and how technology and data is being used to enhance the service.
Oliver Stirk, director at Carefound Home Care, said: “We were delighted that Esther took the time to learn more about our service and gain insights into the day-to-day experiences of our professional carers and the families we support.
“We have a growing need for local people to join our home care team in what is a hugely rewarding role and we look forward to enabling more older people in Cheshire to continue to live in the comfort of their own homes.”
Ms McVey said: “I was pleased to visit Carefound Home Care so soon after they were rated as outstanding by CQC. It was interesting to hear about the in-home care they provide and how that can be a real option for some people.”
“We also talked about where technology can support their carers but clearly that relationship between carer and client is key and the importance of personal interaction and the human touch can’t be underestimated.’
Carefound Home Care was founded in Harrogate, North Yorkshire in 2012 where the service is also rated outstanding by the CQC.
The Cheshire office was opened in Wilmslow in 2017 to enable the organisation to deliver local care to elderly people across this area.