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National Care Group launches dedicated menopause hub to support colleagues

Claire Leake, people director at National Care Group

National Care Group has launched a dedicated hub to support colleagues through the menopause and normalise the conversation around this stage in a woman’s life.

The MenoHub provides dedicated tools and guidance to colleagues either going through or supporting a family member through the menopause.

The launch follows a rise in employment tribunals citing menopause in the past four years, with experts telling companies to update their policies urgently to avoid litigation.

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Analysis of figures from HM Courts and Tribunals Service showed that menopause was cited in five cases in the last nine months of 2018, compared with ten in the first six months of 2021, which would reach 20 for the full year if the rate continues.

The government has also warned that almost one million women have retired early because of the menopause, putting the country at risk of a pensions crisis.

National Care Group said that by highlighting the range of symptoms, common misconceptions and coping mechanisms associated with the menopause, the MenoHub provides a starting point from which to grow.

Claire Leake (pictured), people director at National Care Group, said: “Wellbeing is at the heart of our culture and we want to normalise the conversation around the menopause. 

“There’s also the factor of mental health support, acknowledging that the menopause can commonly often be misdiagnosed as depression in women. So our ambition is to open up this often sealed topic to gain a greater understanding. 

“That’s why our new hub offers support for both women and men, equipping them in a better way to see the signs, symptoms and relief they can offer those in need. It’s an initiative that has kickstarted with a flurry of activity and we’re planning now for what more we can do in 2022.” 

Among the list of support included on the portal is an external webinar hosted by renowned menopause expert Sarah Davies, whose business, Talking Menopause, has been utilised by a range of institutions – including Devon and Cornwall Police and HMRC. 

The group has also appointed a dedicated menopause champion in Carla Day, a registered manager at National Care Group’s Caewern Lodge service in South Wales. She offers phone and email support when colleagues need an understanding voice at the end of the line. 

The menopause advocate is also well-positioned to offer expert advice, having scribed her own thoughts, stresses and coping techniques in her published menopause diary, ‘One Leg Out: A Tragicomic Memoir’. 

Leake added: “It’s fantastic to have such a range of experts on board with the MenoHub already. When Carla first came forward to be our menopause champion, we didn’t actually know of her novel but, after speaking with her, it became immediately obvious that her compassion, care and experiences would make her the perfect advocate. 

“We’re hoping we can also have more experts like Sarah come on board to host sessions that everybody can get involved with in a regular capacity. Such assistance helps to initiate conversation and help it become an everyday part of life, rather than a topic point that is shied away from.” 

With plans to extend its campaign into 2022 and beyond, National Care Group hopes its menopause support services will better equip its colleagues to understand this stage in a woman’s life, as well as look after the vulnerable individuals it supports, who may be going through similar circumstances. 

Tags : menopausenational care groupsupport hub
Sarah Clarke

The author Sarah Clarke