NCF survey exposes failure of PPE Portal in meeting providers’ needs


The government’s PPE Portal is failing to meet the needs of care providers across all settings, according to a new survey.  

The analysis, conducted by the National Care Forum (NCF), found that just 33% of providers using the portal have received sufficient supplies to meet their needs in the last month.

The other 67%, on average, were receiving about 48% of their PPE requirements.

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One hundred percent of NCF respondents who were eligible to register on the portal have registered and are predominately using the method to source PPE, but 99.9% are having to purchase additional supplies in order to meet their requirements.

The findings were revealed in the NCF’s Pulse Survey, out today, which interviewed 1,240 care and support services throughout England between the 1st and 31st October.  

It also found that providers are unable to stockpile to create a buffer in the case of an emergency, and that the financial pressures of accessing PPE have been exacerbated after the tax break on resources ended.

NCF executive director Vic Rayner said: “There has been a very high take up of the PPE portal, but only 33% of those who have been using the portal have found that they have been allocated sufficient PPE to meet their needs in the last month.

“So there is a gap between what is being described as free PPE to meet all COVID-19 requirements and what is happening on the ground.”

Nearly all (95%) of survey respondents reported that COVID-19 would impact heir financial performance in the next financial year, with over 80% forecasting a decline in revenue and almost 95% predicting an increase in costs.

Tags : National Care ForumPPEPPE portal
Sarah Clarke

The author Sarah Clarke

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