New domiciliary care contracts awarded in Swansea under improvement drive

Home Care Insight

Nearly 300 people living in Swansea will see their care provider change under new council-led plans to strengthen domiciliary care services in the city.

Swansea Council said a quarter of those who receive care at home will have a new provider from October. This equates to about 275 people, reports Wales Online.

Council chiefs explained that new contracts have been awarded on a “closer geographical basis” aimed at cutting travel times between clients and ensuring rural areas are as well covered as those in the city.

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But the majority of people who receive domiciliary care will not see any changes to their providers and plans are in place to ensure that there is a “smooth transition” for those people who will switch providers to ensure that their needs to continue to be met, the council said.

No one will see any reduction in the hours of care they receive as a direct result of this process.

Swansea Council said it has been aware for some time that the rates it pays for domiciliary care are low and these changes will also help address this.

Cabinet member for Care, Health & Ageing Well, Mark Child, said: “We know how valued our domiciliary care service and how it helps many people to live independently in their own homes.

“As a public body, by law we have to go out to tender on these contracts at regular intervals, but we have also used this as an opportunity to look at the services we provide and improvements that can be made.

“It is no secret that social services budgets are under pressure but this is not about saving money – in fact we expect the changes we are making to cost more.

“As they grow older, more and more people want to remain in their own homes and we are want to make sure that we strengthen the service to ensure there are enough providers with enough well-trained staff to help them to do so.”

This re-tendering process is purely for external providers of domiciliary and respite care for older people and doesn’t affect the council’s own home care service, which focuses on people with more complex cases, and reablement.

Tags : improvementnew contractsnew initiativeSwansea Council
Sarah Clarke

The author Sarah Clarke

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