Domiciliary care provider, Carefound Home Care, is the focus of a new film produced by Skills for Care to demonstrate outstanding care at home.
Skills for Care works in partnership with the Department of Health and Social Care and is looking to share best practice from across the sector to help services improve standards of care.
Four out of five (82%) of domiciliary care services are now rated as good by the Care Quality Commission, but only 4% have been awarded an ‘Outstanding’ rating, according to the regulator’s State of Care report.
Carefound Home Care is rated ‘Outstanding’ by the CQC in Yorkshire, and its Cheshire branch has recently achieved the top rating for all five areas of inspection – safe, effective, caring, responsive and well-led.
Jenna Wood, marketing officer for Skills for Care, said: “It was great to work with Carefound Home Care to share some of the things that makes them outstanding. We know that there’s lots of fantastic work going on in the sector, and we need to do more to share it so that others can learn and improve.
“We loved talking to Katie, Aimee and Hayley and it was evident from the start how committed everyone is to ensuring that the service is the best that it can be. This really shone through when we met Hilda, who’s supported by Carefound Home Care carers – she praised the staff for their genuine commitment to person-centred care, and talked about how having a regular team of caring people had really made a difference to her life.”