Bluebird Care’s Birmingham East and North branch is implementing a health and wellbeing checks service to support its clients to stay well at home for as long as possible.
The branch introduced the service after finding that clients were facing difficulty accessing healthcare or chose not to access health services during the coronavirus pandemic.
Bluebird Care Assist was first launched by the provider in October 2019 and is being rolled out across the network.
The service includes a 30-minute appointment from specially trained ‘Care Champions’, who visit once a week to check the customer’s vital signs, such as blood pressure, alertness and breathing, and find out more about their overall wellbeing.
Scores are then generated and put into a ‘NEWS2 matrix’ where, if results show a decline, they are automatically shared with a healthcare professional, such as a GP, who can then take the appropriate course of action to support the customer.
Bluebird Care Birmingham East and North director Suresh Dakshinamurthy said: “We are more thrilled and excited to launch the Assist service. During the COVID-19 pandemic, some customers and staff had real difficulty in getting to the GP and health appointments.
“By introducing this pack, their overall health will be checked and monitored and it saves the time of visiting a GP practice, avoids hospital appointments and admissions and helps them keep safe in their own environment.”
Dakshinamurthy said the branch is introducing the service as part of customers’ existing care plans, without charging any extra fees.
He added: “For those service users who are generally unwell, have got cold symptoms, have had a fall or are not physically active, this service will provide a routine health check-up. This project will prove to be very effective, especially during the pandemic – keeping their health monitored and helping them safe at home.”