Panorama: Providers stuck between ‘rock and a hard place’ in tackling care crisis


Not for profit care provider Somerset Care has voiced its support for a Panorama exposé of the social care crisis.

The domiciliary and residential care provider featured prominently in the final part of the two-part documentary, which aired last night, with scenes showing the business having to close home care services and its Popham Court care home due to funding and operational challenges.

It said the documentary highlighted how care providers were “stuck between a rock and a hard place” in trying to provide “essential services to people who are reiliant on our support when the funding often doesn’t even cover our costs”.

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A spokesperson for Somerset Care added: “These films concentrate on the lack of funding for adult social care and the need to reform the system, and very powerfully highlight the impact this has on the people that rely on organisations like us for support.

“Somerset County Council made the brave decision to invite the cameras in, and as their biggest provider, Somerset Care felt it was important to support them in raising such an important issue.”

Filmed in September 2018, the programme features former Somerset Care CEO Jane Townson.

She told BBC journalist Alison Holt: “I’ve been on the board of Somerset Care for seven years. And at no point has the home not made a loss. We’ve been losing money for years and we’re talking hundreds of thousands of pounds.”

Tags : BBC PanoramaCrisis in CareJane TownsonSomerset Care
Sarah Clarke

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