Preston home care agency adopts CareLineLive to increase efficiency


Home care management software provider CareLineLive has announced a partnership with Preston’s longest established care agency, Delta Care.

The supplier has provided a cloud-based system to the company to increase efficiency in its operations. This has resulted in Delta Care going 80% paperless.

Delta Care, which also provides residential and day care services, is one of Preston’s largest and domiciliary care services. Deploying CareLineLive has so far enabled Delta Care teams, across six different sites, to benefit from quick rostering, real-time care visit monitoring and the automation of payroll and invoicing.

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Adam Baki, operations director at Delta Care commented: “In the short time that we’ve been working with CareLineLive, we’ve already started to see the huge benefits that the technology is having across the business.

“From carers and home care managers to families and the patients in our care, going digital has enabled increased communication and efficiency across our six sites. Our staff now have tools to work more efficiently, from updating care plans to acknowledging changes in medication using eMAR, our care teams have all recognised the positive impact of digitising traditional processes.”

Baki continued: “As our business expanded, we needed to update our legacy systems and CareLineLive really stood out against other providers due to the fact that the company was designed with domiciliary care in mind. The team has provided a great deal of support with any changes we’ve requested and the technology continues to be developed in line with current issues that we face in the care sector.” 

Josh Hough, founder and managing director at CareLineLive said: “With the CQC promoting the increasing importance of technology adoption in the healthcare sector, it is brilliant to be working with Delta Care to drive innovation and increase efficiency, capacity and compliance.

“Delta Care is a front runner when it comes to using technology to improve outcomes for patients and staff, and we look forward to seeing the positive impact of digitisation on the company and its clients over the coming months.” 

Tags : CareLineLivedelta care
Sarah Clarke

The author Sarah Clarke

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