Growing domiciliary care franchise Radfield Home Care has launched its new series of educational forums to support employees to drive cultural, compliance and operational change in the care delivered to their local communities.
Radfield’s Care Forums have been developed to provide local care managers and office teams throughout the franchise network with the latest in care management practices.
They are designed to help individual branches to develop their teams of care professionals, delivery high standards of care and keep abreast of the latest regulatory advancements.
The first of Radfield Care Forums took place earlier and was hosted by the National Office Support Team.
Future events will take place biannually, ensuring new industry and organisational strategies, systems and regulation are consistently embedded into local franchises’ care delivery.
Radfield governance and operations manager Jess Jenkinson said: “The role our networks’ registered care managers, care co-ordinators, field supervisors and other office team members play in the success and direction of our franchise partners’ businesses is crucial.
“With this in mind, it is really important we support these key employees to understand Radfield’s value and ethos, as well as all of the key metrics to help them maintain sustainable and high quality operations and care delivery. Without office teams sustaining this framework, it is very difficult for our franchise partners to focus on developing and growing their business – the two really do go hand-in-hand.”
Radfield said the new event is the beginning of its larger plan to introduce more networking and educational events for franchise partners in the coming months, as the network continues to grow.
“We strongly believe that giving people a voice and sharing best-practice is what makes any organisation stronger, so developing a constructive annual events calendar and networking tools are at the heart of our future plans,” said Jenkinson.
“As well as network-wide celebrations and discussions for franchise partners, office team members and care professionals, we are also focusing on niche support based on geography, trading history and other shared characteristics. In short this will mean franchise partners and employees can all learn from one another’s real-world experiences to help drive growth.”