Family business Radfield Home Care has opened a new national support office in Shrewsbury as part of its growth strategy.
The new office is now the central hub for all of Radfield’s franchise operations; from management of all franchise partner support and training, to hosting monthly ‘franchise Discovery Days’ and one-to-one meetings.
The move marks the start of the next chapter for the bfa’s Emerging Franchisor of the Year finalist, as it looks to bolster its support mechanisms in preparation for its anticipated growth over the coming months and years.
Cofounder and franchisor, Dr Hannah MacKechnie said: “We had a fantastic first two years recruiting and supporting our first franchise partners, and the new National Support Office is both the culmination of our success to date, and the foundation for our future development and growth.
“It provides an environment where the entire support team can work collaboratively together, franchise partners can attend training sessions and forums, and those eager to join the network can come to attend our franchise Discovery Days and meetings to gain an insight into the Radfield business model, opportunity and culture. We are really excited for the opportunity the new location presents us and are eager for our franchise partners to reap the benefits in the coming weeks, months and years ahead!”
Radfield said it is already reaping the benefits of the new National Support Office, launching its new monthly Discovery Day programme, implementing its upgraded care management technology and hosting its largest ever franchise partner forum.