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Respectful Care adopts employee referral app Care Friends

Respectful Care – Jade, Joyce and Brian (1)

Respectful Care has become the latest home care provider to adopt Care Friends, the sector’s employee referral app.

Using the app, the group’s Nottingham South branch will give its frontline staff the opportunity to earn rewards for referring their friends for a role in the company.

Those who opt to download the app will be rewarded, receiving five credits, which is the equivalent of £5, for their efforts.

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HCI reported last month that Care Friends has paid out over £500,000 to care workers via its points-based reward system since its launch in June 2020.

Designed to encourage care workers to spread the word about the recruitment opportunities within care, there are also further incentives following the initial app installation.

For example, sharing job adverts on social media can earn the user three credits, which multiplies at every stage of the recruitment process. So if the carer’s friend reaches the post, interviews for the advertised role and stays with the company for three months, the carer’s credits will reach over 200, the equivalent of £200.

Users of the app can also earn credits for their conduct and performance. Should a care worker demonstrate excellence, perhaps by picking up extra shifts, collecting medication or staying longer at a call for emergencies, they will be rewarded in the form of credit for their efforts. 

A leadership board at will keep a tally of what each carer is earning, encouraging carers to get involved as well as admin staff, who can earn points for hard work undertaken in the office. 

Discussing the new app, Respectful Care staff team leader and recruitment manager Hayley Clayton said: “We are thrilled to be using Carefriends. Roles in social care can be hard to fill, especially post-pandemic, so we hope that this innovation will make care-based positions more appealing.

“Retention tends to be low in care industries, too. We hope that this initiative will ensure our staff continue to thrive whilst earning some much-deserved extra bonuses for going above and beyond in their roles.”

Tags : Care FriendsRespectful Care
Sarah Clarke

The author Sarah Clarke