Respectful Care Mansfield, part of the Respectful Care Group, has appointed a Welfare Liaison and Mental Health First Aider after recognising the effects of COVID-19 and day-to-day pressures placed on its care workforce.
Sally Wells (pictured) will be stepping into the role with immediate effect, in a move that will support the branch and its 80 employees by offering an increased focus on their wellbeing.
In her new position, Wells, who has been working in the care sector for over 15 years, will recognise signs of workplace stress and mental health issues, offering or guiding a person towards the correct support if needed.
She has previously worked in psychiatric care settings, supporting people living with mental illness and brain injuries through their rehabilitation.
Discussing the role, Wells said: “Throughout the pandemic, care staff have all delivered support to others, putting their own needs last. This role is to allow care workers to speak about how they are feeling and for us to support them with their needs.
“We are proud to have an open-door policy at Respectful Care Mansfield. Staff are always welcome to call in for a chat, whether to discuss how their day has gone or because they have had a more difficult day than usual. Protected time slots can also be booked, so there are no interruptions if they would like to discuss something particularly distressful.”
Wells added: “I sincerely hope that this role will open up the lines of communication and carers will receive the support they need.”
Keeley Riley, Registered Care Manager at Respectful Care Mansfield, said: “COVID-19 has highlighted the need for better mental health and wellbeing support, especially for our care staff who are selfless and heroic, front-line workers.
“Sally’s career pathway and wealth of experience in the mental health sector made her the perfect person to become our dedicated Welfare Liaison and Mental Health First Aider. This, in addition to her kind, understanding and empathic nature made the decision easy. Sally will be supporting both staff and clients throughout their Respectful Care journey and she has already made such a significant difference to those she’s met, in such a short space of time.”