Home care provider Right at Home is celebrating after its Solent and Southampton branch was crowned the winner of two accolades at the bfa HSBC Franchise Awards.
Husband and wife team Kev and Amy Popat, owners of the branch, picked up the Franchisee of the Year and Customer Engagement Awards during a ceremony at the Vox, Birmingham last week.
Speaking at the event, they said: “The customers, those that rely on us, are at the core of our business. Right at Home has the same beliefs and having its support has helped us be the best we can possibly be for our business. This customer focused approach clearly struck a chord with attendees on the evening, too, allowing us to claim the Franchisee of the Year accolade.
“It is an honour to be recognised for our hard work and we want to thank the whole team and our Clients for making this happen. To be given two awards, one from a judging panel of franchising professionals, the other from all attendees on the evening, is something that has made us both truly humble.”
The bfa HSBC Awards is a flagship event in the franchising calendar and highlights the outstanding business acumen, passion and achievement of individuals and businesses across the UK.
Pip Wilkins, CEO of the British Franchise Association, said: “Kev and Amy are incredibly active in the business and this shone through in their application. For them to claim two major accolades on one night is fully deserved.”