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Right at Home launches technology-enabled service to ensure client safety between visits

Right at Home Tablet Close Up[1]

Three Right at Home offices have introduced a new technology-enabled service designed to give families peace of mind in between their loved ones’ care calls and act a stepping-stone for those considering home care.

Right at Home Lite is being offered in partnership with Alteracall, a provider of digitally-enhanced daily contact that confirms health and safety, detects changing needs and improves client care.

The company already provides services to tens of thousands of older people, and other individuals with higher needs, across the UK. 

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Through the service, clients in South Cheshire, South Liverpool and Guildford will be given a specially-designed tablet with an ‘OKEachDay button’, which they press once a day, or more often if required.

This sends a signal to Alertacall which confirms the Client’s contact and that they are able to receive information and prompts. Clients who choose not to engage digitally will receive a call from a trained adviser from the Alertacall team and the trained adviser will talk and exchange information with the Client.

Discussing the new service, Right at Home South Cheshire Owner, Ben Selby, said: “Embracing technology has always been something we’ve been passionate about. This service will be particularly valuable during this difficult time – when many vulnerable people are shielding and living alone – as it can provide family members with peace of mind that their loved ones are safe.”

Martin Cutbill, Director at Alertacall added: “We are absolutely delighted to be working with Right at Home to launch what is a truly innovative solution in homecare. The Right at Home Lite service will operate 365 days a year and will be a valuable safety net when additional support is wanted outside of the times when in-home care is provided. Furthermore, in these times, the ability to talk to our teams will make a huge difference in reducing the effects of social isolation.”

Tags : AlteracallRight at HomeRight at Home Litetechnology
Sarah Clarke

The author Sarah Clarke

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