Robots have ‘no place’ in care, new study finds

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More than 80% of people are opposed to using of robots in care, according to new research.

In a study of 2,694 people, 83% of respondents said did not think there was any role for robots in care. Only 470 people (17%) were in favour of using Artificial Intelligence to help fill the skills shortage in the sector.

Leading the research, UK recruitment specialist Randstad said the findings illustrated the need to shift perceptions towards robots to help alleviate strains on the social care sector.

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Victoria Short, managing director for Public Services at Randstad UK, said: “The current skills shortage in the care sector has potential to have a detrimental impact on patients over the next few years. With various factors contributing to the crisis, unless more people are encouraged to enter and remain in the industry we may look towards technology to help provide the vital care services that the majority of us would ideally prefer humans to deliver.

“We talk to care workers daily, and know that two of their biggest concerns are remuneration and time pressures. Our data tells us that public perception of AI and robotics in care isn’t positive, however, we need to work towards highlighting some the potential benefits it can bring to make care roles easier and more fulfilling for the vital workforce we’re striving to retain and attract. By carefully combining the most relevant technology with the most in-demand human skill sets, we can deliver the best possible care solution – protecting some of our nation’s most vulnerable individuals.”

Artificial Intelligience is currently being trialled in the home care sector to aid care providers in helping their clients live independent lives.

Earlier this year, Hampshire County Council teamed up with a telehealthcare provider to turn Amazon’s Echo technology into a home care aid.

Argenti Telehealthcare and the council are trialling a customised version of the Echo device to help support people to live independently in their own homes for longer, and reduce social isolation in the elderly.

Tags : AIartificial intelligienceResearchRobots
Sarah Clarke

The author Sarah Clarke

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