CRG Homecare in Rotherham has been handed a Good rating by the Care Quality Commission (CQC) in a recent report.
The domiciliary care, supported living and continuing homecare provider was praised for its communication between service users, care workers and healthcare professionals.
Branch manager for CRG Homecare Rotherham, Michelle Kerridge, said: “We are delighted that the work of our brilliant team has been recognised by the CQC, as our care workers go the extra mile on a daily basis, to provide exceptional home support for individuals in our local community.
“Our service users are at the heart of everything that we do, and although we are happy with our rating, we’re continuously striving to improve the service that we provide.”
CRG Homecare supports more than 60 individuals with a range of conditions including physical disabilities, acquired brain injuries and mental health issues 365 days a year.
The Rotherham branch had received a Requires Improvement rating in a previous CQC inspection.
CRG Homecare’s director of quality and care, Dianne Underwood, said of the improvement: “The Branch has worked closely with our internal Quality Team to improve our service and ensure we provide a safe service.
“We encourage every member of our team to become Dignity Champions and take part in charitable activities – it’s this compassion that makes our team unique.”
As part of a bid to continually improve its service, CRG Homecare has recently launched its own internal training academy called Development Matters.