HRM Homecare Services has been praised by the chief executive of Scottish Care for earning a globally-recognised quality management certificate.
The company, headquarted in Kilmarnock, received the ISO 9001: 2015 standard after being independently verified and accredited by national accreditation body UKAS.
Lynn Laughland (pictured), managing director of HRM Homecare, said the certification underlined the company’s investment and commitment in providing “excellent care at home support”, self-directed support and specialised care to children and families, adults with disabilities and older people across Scotland’s central belt.
She added: “I am so proud that my staff have not only achieved ISO 9001: 2015 Certification for HRM Homecare, but also did so while continuing to provide excellent care at home support to hundreds of service users during the COVID-19 pandemic.
“This is a source of huge pride for us all at HRM Homecare. It shows just how high the quality of care is that we provide. Once again, my HRM carers and staff team have shown just how skilled they are, and how valuable they have proved to be for those left most vulnerable in the face of this pandemic.”
Dr Donald Macaskill, chief executive of Scottish Care, the representative body for independent social care services in Scotland, said: “I want to congratulate all the staff at HRM Homecare Services in what is a remarkable achievement.
“To attain this prodigious standard of excellence at any time is worthy of note, but to do so during one of the worst crises facing social care delivery is an indication of the robustness and high calibre of the organisation and its leadership. We all know that the management and leadership of an organisation is critical to its quality and this recognition underlines HRM’s abilities in a very clear way.”